01202  825800
01202 825800

If you can't reach us

If you have tried to contact us on 01202 825800 and have heard a message that we are unavailable and your issue cannot wait, we hope that the following information will be helpful.

Grant Oil Boilers installed by us and under warranty

If your Grant boiler should fail during the first 2 or 5 years, in the first instance contact us on 01202 825800 to ensure that the fault does not lie with other components. If we are not available, the issue cannot wait for our return and you believe the fault lays with the Grant oil boiler, please feel free to contact Grant Engineering's Service Department on 01380 736920 directly or search for a Grant approved engineer using the link above and advise them the boiler is still under manufacturer's warranty. 

 

However, please note that the warranty will not be valid, and therefore Grant will charge for repairs, if:

  • Faults caused by the plumbing or heating system, external electrics and external components
  • The appliance has not bee commissioned or serviced in accordance with the installation and servicing manual
  • Problems caused by lack of oil or faults with the oil supply system
  • Tampering
  • Freezing
  • The flue system has been incorrectly fitted or does not meet the installation requirements

All other oil boilers serviced and maintained by us

If your oil boiler should breakdown, we are not available and the issue cannot wait for our return, please go to the OFTEC website to find another qualified oil heating engineer to assist. You can use the link above and search for a local engineer using your postcode.

Please let us know by email or phone if you experience a breakdown in our absence, in case there is a need for a follow up to be made on our return.

OFTEC Workmanship Warranty

Installation work carried out by us is covered by a Workmanship Warranty Insurance. The warranty lasts 6 years from notification to OFTEC of the completion of the installation and is fully transferable should you sell your property.

Trust us

All our plumbers hold a minimum of City & Guilds Level 2.

We are OFTEC registered, number C9667.

We are unvented hot water system certified and hold City & Guilds Level 3 for electrical installations.

Contact us

Tel: 01202 825800

Email: info@rjcoilheating.co.uk

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© Copyright RJC Oil Heating 2017. All rights reserved.
RJC Oil Heating is a trading name of RJC Domestic Plumbing Services Ltd
Registered at 11 Starlight Farm Close, Verwood, Dorset BH31 7BS (05930315).